1

assess

Engagement

Consultation 

What are your current challenges / opportunities?

Sharing key engagement measures and drivers.

How aligned is your leadership team to ensure you do justice to an engagement strategy?

How to customise surveys and get the most useful responses from staff.

Examples of previous work and best practice.

2

align

Engagement

Readiness

Ensure alignment amongst senior team.

Ensure readiness for an Engagement Strategy.

Discuss business drivers to ensure focus on these and drive consistency in approach and cohesive team practices.

Profiling available to ensure greater awareness of self and others in the team.

3

listen

Customised Engagement Surveys

Critical insight from staff. 

Baseline measure of engagement and ratings against each of the core drivers of engagement.

Incorporate your specific company values and /or drivers into the survey.

Analysis of verbatim feedback. 

Comprehensive Report on findings and recommendations.

4

act

Engagement

Action Plan

Arguably the most critical stage of the process.

Turn knowledge into power with in-depth discussion of findings and defining commitments to act on survey information. 

Plan to share responses quickly with staff and involve them in the development of your Engagement Action Plan - bottom up and top down!

Document commitments for ongoing review.

5

embed

Ongoing

Accountability

Support provided as required. 

Ensure continuous accountability to engagement commitments.

Coaching, team-building and ad-hoc support as required.

Re-survey after a defined time period to ensure improvements and refine Engagement Action Plan.